Login/Password Frequently Asked Questions

Login Questions
  • If you have never logged into the site, you will need to use the "Forgot Password?" link on the left to retrieve your password. Refer to the "What is my username?" question to determine your username.

    Last Updated Friday April 11, 2008

  • If you are a student or an alumnus, your username is the last 6 digits of your Acadia ID followed by the first letter of your last name.

    Ex. Acadia ID is 100012345 and your last name is Doe. Your username is 012345d.

    Last Updated Wednesday April 09, 2008

  • If you have never accessed the site or have forgotten your password, use the "Forgot Password?" link on the left to retrieve your password. It will be emailed to the email address on your record in the University's Student Information System.

    Your password is also referred as your Online PIN, or Registrar's password. Passwords are case sensitive.

    Last Updated Tuesday July 22, 2008

  • Your username should be the same as your network account. It is the username you would use to check your email or log in to access network resources.

    Last Updated Wednesday April 09, 2008

  • If you do not know your password is or have forgotten it, use the Forgot Password? link on the left to retrieve your password.

    NOTE: Your password is not synchronized with your network password. This means if you change your network password, it will not change your password for this site.

    Last Updated Wednesday April 09, 2008

  • For security reasons, we cannot access your password. Please use the "Forgot Password?" to send yourself your password.

    Last Updated Wednesday April 09, 2008

  • If you are a student, staff or faculty member you can use the "Forgot Password" link or if you are logged in, you use the "Change Password" link in the left menu list.

    Last Updated Thursday September 11, 2008

  • Check your junk mail or make sure your e-mail account will accept e-mail from acadiau.ca.

    Last Updated Wednesday April 09, 2008

Login Issues
  • The combination of your username and password do not match. Make sure you are entering the correct username and correct password. If the password was sent to you from the "Forgot Password?" link, make sure you type the password correctly. Ensure you do not have caps lock on as the passwords are case sensitive.

    Last Updated Wednesday April 09, 2008

  • The login page is not meant to be bookmarked. If you wish to bookmark a page, after you are successfully logged in, then bookmark the page. Next time you go to the bookmark, if you are not logged in, it will prompt you to login.

    Last Updated Wednesday April 09, 2008

  • This problem occurs when the login page is bookmarked or directly linked to. The login page should not be bookmarked. Go to the original link and try again.

    Last Updated Wednesday April 09, 2008

  • Your network password is not synchronized with your web password. If you don't know your password then use the "Forgot Password?" link on the left.

    Last Updated Wednesday April 09, 2008

Top 10 FAQ's